Monday, May 18, 2020

California DMV During COVID-19 Pandemic

DUI AB541 and SB-38 Program Enrollment & Counseling
According to DMV sources, DUI program locations are enrolling and scheduling counseling. California is allowing in-person or Telehealth (video) for those following COVID-19 guidelines. AA attendance is taking place online through different web based providers.  It is advisable to check with the classes in your area to determine whether they are participating in the virtual attendance scenario and research and find out which DUI programs in the areas can provide these services. 

California DMV has reopened select field offices to assist customers with transactions for in-person visits, such as DL-920 form (proof of IID installations).

The following 25 field offices a re now open Monday - Friday from 8 a.m. to 5 p.m., with the exception of opening at 9 a.m. on Wednesdays.

California DMV Offices that are open during the COVID-19 Pandemic:

Arleta | Bakersfield | Carmichael | Concord | Fontana | Fresno | Fullerton | Glendale | Inglewood | Lancaster | Los Angeles | Modesto | Montebello | Oakland | Claremont | Palm Desert | Redding | Salinas | San Diego Normal | San Francisco | San Joe DLPC | Santa Ana | Santa Rosa | Stockton | Yuba

During the COVID-19 pandemic, California Department of Motor Vehicles is encouraging customers to use online services, virtual services, and other service channels to complete transactions, including driver license and vehicle registration renewals. 

DMV employees are instructed to maintain physical distancing while serving customers in a DMV field office. DMV staff may direct customers to online services and other available options for transactions that do not require an office visit, New appointments are not currently available. Employees in the remainder of DMV's 170 public offices will provide services through the Virtual Field Office, The DMV plans to open these offices in phases during the coming weeks. 

More information on office openings will be provided on the California DMV website.

If there is no DMV office open in your clients' area, they also may email a scanned copy or picture of their proof of ignition interlock (DL-920) after the install to their provider. Many companies will then fax it to the mandatory action unit (MAU). 

Drivers may still need to contact MAU 
at 916-657-6525 regarding any fees owed.
P.O. Box 242890
MS - J233-MAU
Sacramento, CA 94290-0001